CART White Paper: Operationalizing Beneficiary-Centric Vision
Most organizations can describe what they do—but not whom they change. This white paper introduces CART, a practical clarity framework that helps leaders shift from activity‑centered language to beneficiary‑focused impact. Drawing on research, pilot data, and trust diagnostics from a 3,200‑employee agency, it shows how CART restores clarity, enhances alignment, and turns daily work into measurable transformation.
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